Privacy policy

Data protection and privacy policy

Charles Grosvenor Limited's online service is committed to protecting the privacy of our users. We want to provide a safe and secure user experience. We will ensure that the information you submit to us via our website at remains private, and is only used for the purposes set out in this policy.

The information we collect and how we use it

The personal details you submit via our contact page, are held and used by us for the purpose of answering your enquiry. For example you may be asking us for a quotation. We need these details to be able to process a reply. We also store personal details in our member area, which are kept confidential from any other members. These details are used for the purposes of contacting you, and for the functionality contained within the member area. We do not disclose this data to any other person outside Charles Grosvenor Limited or any other company.

Changes to our privacy policy

This privacy policy may be changed by Charles Grosvenor Limited at any time. If we change our privacy policy in the future, we will set out those changes here, so that you will always know what personal information we gather, the purposes we might use it for and to whom we might disclose it.

Access to your personal data

You have the right at any time to ask us for a copy of the information supplied by you that we hold. We have the right to charge an administrative fee for this service. If you would like to make a request for information, please contact

Governing law

These terms and conditions shall be interpreted in accordance with English law and all disputes shall be decided by the English courts.